Memo: Order Number Vs Serial Number

[hide for=”!logged”]

To simplify discussion with customers, in regards to drafts and inventory, we have changed the OIS to show the Draft Order Number to the customer and non-logged in users to the OIS.

  • This is helpful when dealing with drafts that are in production, yet not yet on the OIS inventory
  • The draft number is a random number assigned to mockups and drafts in the OIS
  • It is the same number as the “Order ID” on inventory
  • See screenshots below
  • Dealers will continue to see the serial number, however, customers will only see the order number



0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply